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YOUR QUESTIONS
ECOHEADS is an Australian-founded company that designs and manufactures innovative, sustainable products for the professional hair industry. Our mission is to empower salons with tools that improve client outcomes, save water and energy, and reduce environmental impact.
Our products are created for salon owners, hairstylists, and distributors who prioritise performance, sustainability, and innovative design in their haircare tools.
Our products are designed in Australia and manufactured in Korea and China, depending on the product, using high-quality, eco-conscious materials.
While our products are designed primarily for professional use, many clients have found them highly beneficial in home settings. Please note, however, that some products require professional installation.
You can purchase directly from our website, through approved distributors, or via our global partners.
Visit ecoheads.com.au to explore the full range.
ECOHEADS was founded in Sydney, Australia in 2012 by Benny Risher, Kobi Bokshish, and Ben Cohen — combining over 25 years of experience in the salon industry.
We believe in creating simple, smart, sustainable tools that elevate salons. Every product is designed to improve client outcomes, stylist performance, and the environmental footprint of salons worldwide.
Yes, ECOHEADS partners with an international network of salon distributors. If you’re interested in becoming one, please contact our team directly.
Yes. We offer tiered pricing for bulk orders and ongoing accounts. Reach out to our team for a custom quote.
ECOHEADS products have been recognised by numerous sustainability and salon innovation awards, including features at Salon International and industry innovation events.
The Showerhead X is an advanced eco-showerhead designed to improve water pressure, reduce water consumption by up to 65%, and filter impurities through magnetic filtration.
The Ping X is a hands-free, rechargeable colour mixer that ensures perfect consistency, faster mixing, and less waste. It has two speeds and three timer functions for customisable control.
The Bang is a disposable face shield made from 100% recyclable film. It protects clients from hair, heat, and colour treatments.
The Ping X Kit includes the Ping X device, 4 mixing bowls, 2 tint brushes, and 1 magnetic blade.
The E-Cape is an environmentally conscious salon cape made from recycled polyester and bio-based silicone. It's durable, water-resistant, and ultra-comfortable for clients.
Most ECOHEADS products are made from eco-conscious materials such as bio-based plastics, recycled polyester, silicone, PET (polyethylene terephthalate), and coffee ground composites. These materials are selected for their durability, low environmental impact, and recyclability.
Yes, ECOHEADS products are made without the use of PVC or other toxic compounds. We use medical-grade adhesives, food-safe plastics, and other non-toxic materials wherever applicable.
The coffee grounds are collected from post-consumer waste and blended with bioplastic materials to form a durable, low-carbon alternative to traditional plastic.
No. The silicone used in ECOHEADS products, like the E-Cape, is medical-grade and latex-free, making it safe for clients with allergies.
Yes. The magnetic components are sealed and tested to ensure they do not corrode or affect water quality. They meet global safety and hygiene standards.
The Showerhead X easily screws onto most standard salon hose fittings. No additional plumbing is required. If a unique adaptor is needed, we provide compatible fittings.
Yes. The PING X includes a 120-second timer setting designed for mixing thicker products like bleach and high-viscosity colour formulas.
Rinse the blade and bowl under running water and wipe down the body with a damp cloth. Avoid submerging the device and ensure the USB port is sealed before cleaning.
Yes. Nylon bristles can withstand up to 180°C, and boar bristles up to 140°C. The brush body and cushion are resistant up to 80°C.
Yes, the E-Cape is machine washable. We recommend cold washes and avoiding high heat drying to maintain the integrity of the materials.
ECOHEADS designs every product with sustainability at the core. This includes reducing water usage, using recycled and recyclable materials, and minimising packaging waste.
Yes. Most products and packaging are 100% recyclable. Components are made from recyclable PET, silicone, and paper-based materials.
ECOHEADS follows internal sustainability benchmarks and product development standards aligned with EU and Australian eco-regulations. Where applicable, packaging is FSC certified.
The Showerhead X reduces water usage by up to 65% while improving pressure and quality—helping salons significantly reduce environmental impact.
We strive for low-emission manufacturing and use local sourcing and distribution strategies where possible. The use of post-consumer waste and recyclable materials plays a key role.
All guides are available on our website under the "Guides" section. These include setup, maintenance, usage, and troubleshooting tips.
Yes. We offer webinars, video tutorials, and PDF guides to help salons get the most out of our products. One-on-one consultations may also be available for distributors.
We provide ongoing email support and a warranty on most products. Technical issues are addressed promptly through our support team.
Yes. Product-specific installation and usage videos are hosted on both the ECOHEADS and P.O.D. websites and YouTube channels.
Please contact us directly via the website contact form. Demo kits and samples may be offered to verified salons and distributors.
P.O.D. is a salon-grade dispensing system designed to deliver in-shower treatments like pre-colour, colour, and post-colour care. It connects to the Showerhead X to streamline services directly at the basin.
It’s built for professional hairdressers and salon owners looking to reduce waste, save time, and enhance the client experience with efficient treatment delivery.
P.O.D. products are available through partnered distributors. You can find your nearest supplier on our website.
No. The P.O.D. system is engineered to work exclusively with the Showerhead X and requires an adaptor to function properly.
Yes, but availability varies by region. Please check the site for distributors in your area or contact support for guidance.
P.O.D. stands for “Professional On-Demand” — a nod to the system’s ability to deliver custom treatments instantly.
Yes, it’s an innovation developed under the ECOHEADS brand to extend in-salon care through a patented system.
P.O.D defines a new category for the professional hairdressing industry. For the first time since 1904, basic basin and colour functionality has been reimagined and a new world of service and creativity has been unlocked. Cleansers & micro colour delivered and activated by clean water is now possible. Infused into the hair through the ECOHEADS Showerhead, P.O.D balances business, sustainability and wellness with unlimited creativity.
The product is designed in Australia and manufactured in Italy.
The P.O.D System has 4 components – The Shield, The Prep, The Tone and The Sealer. Each has a different function, unique formulation and is sustainable by design. The preparation of The Prep & The Tone is based on a unique technology which allows the active ingredients to blend at the perfect temperature to obtain the final solid pod.
P.O.D is a simple system designed to transform your hair colour and care experience at the basin in 4 simple steps:
(1) The Shield – An alkaline to acid pH regulator designed to reduce the alkalinity of the hair
(2) The Prep – A mild cleansing pod to prime all hair types for a P.O.D colour, treatment or any chemical service by opening the cuticle layer and balancing porosity in a safe and healthy way
(3) The Tone – A micro colour pod delivered and activated by clean water
(4) The Sealer – A post-colour treatment that seals the cuticle. Designed with a rich Phyto complex that nourishes and reduces breakage, providing hydration with effortless detangling capabilities
Traditional treatments rely on manual application. P.O.D. infuses treatments through water flow, reducing product waste and enhancing consistency.
Yes, many leading colourists and educators endorse P.O.D. for its innovation, precision, and performance.
The kit includes a P.O.D. unit, an adaptor for the Showerhead X, and a starter set of treatment pods.
Each pod is single-use and calibrated for one full treatment application, depending on hair length and density.
The possibilities are endless – you can use P.O.D for a colour refresh, blending highlights & balayage, toning highlights and to brighten your blondes. You can use P.O.D to fill lighter shades for a colour change or colour correction or to counteract unwanted tones.
The average service takes between 10–12 minutes to shield, prep, tone and seal, saving up to 75% of the time spent on semi-permanent colour services, and lasts up to 6 washes.
Yes, the P.O.D system relies on the unique innovation of the ECOHEADS Showerhead and adaptor to ionise the water and activate The Prep and The Tone.
P.O.D will not work if used inside the standard ECOHEADS Showerhead without The Adaptor. The unique design of the basket allows the water to spin the pods and dissolve them efficiently.
If the client’s hair has a lot of build-up prior to a P.O.D service then we recommend you shampoo the hair prior to using The Prep to remove excessive build-up and oils.
NOTE: The Prep is a mild cleanser and the equivalent of 1 wash.
No, this is not a progressive colour and will not deepen if left on longer than the recommended processing
time - which makes it a perfect partner for toning and refreshing at the basin.
The Tone lasts up to 6 washes but if it needs to be removed sooner, it can be removed by using any professional colour remover. Using higher pH products to open the cuticle and gently clean the hair will also help to remove unwanted pigment.
NOTE: The same rules apply around putting powder lightener over fresh pigment – it can expand the colour molecule inside the hair causing it to become brighter and harder to remove. We recommend alternative colour removal options that each hairdresser is already comfortable with.
For gentle, sheer removal – The Prep can be used to remove an overtone if it’s within the first 48hrs of colouring the hair with a pod tone.
If you find that your water pressure is still quite low, even after installing an ECOHEADS Showerhead and improving the flow - you can push a small hole through The Tone (a metal tail comb works) to speed up the dissolution process. This is only necessary if the colour pod (The Tone) is taking over 5 minutes to dissolve based on water pressure.
We are not looking to replace any other colour line, there are fantastic companies doing amazing things with colour. This is in addition and complimentary to any current colour, semi, demi or refresh tones on previously toned hair. The P.O.D System is friends with all brands and is the perfect partner to blend and implement alongside the things you already use in the salon.
No special aftercare instructions. We do recommend using a colour care shampoo & conditioner from a professional brand just like we would if you had any other colour service done.
Absolutely not. P.O.D is designed to colour your hair and provide outstanding shine, strength and manageability. It is pH balanced and boosted with lipophilic oils and amino acids to treat the hair while toning. In addition, P.O.D is free from damaging chemicals such as Ammonia, MEA, DEA, PPD, PDT and requires no developer. It truly is colour delivered and activated by clean water.
We have not specifically tested P.O.D products for use during pregnancy and other health conditions, however we anticipate no issues as it can be safely used on human hair and does not contain any of the chemicals recommended for pregnant women to avoid. We do, however, recommend doing a patch test in such cases to lower risk, if any.
Fading depends on the client’s lifestyle such as frequency of hair washing as well as current level of porosity and hair health. Once hair has faded, you can apply another P.O.D service to further enhance and refresh the colour.
We have not specifically tested P.O.D products for sensitive skin. However, we recommend checking the ingredients and doing a patch test before using on people with overly sensitive skin. Note the products are free from Ammonia, MEA, DEA, PPD, PDT and require no developer.
Like any hair colour product, we recommend avoiding moisture in the first 24hrs post your P.O.D treatment. P.O.D is designed to fade every time the hair is wet.
Absolutely, you can personalise your colours. All pod tones are intermixable as long as one uses the knowledge of colour charts and the colour wheel theory. We recommend if you’re mixing two different pods together, put gloves on and squeeze the 2 shades together before using, or cut 2 shades in half to create 1 pod.
Yes, it’s one of the safest colours available, but it’s important to consider hair porosity to prevent excessive tone absorption. This is why The Shield is the first step to balance porosity, especially before working on compromised or chemically treated hair. The P.O.D system also treats the hair during the colouring process.
You can, P.O.D contains no ammonia or MEA therefore you will not create any damage to chemically treated hair. P.O.D is rich in lipophilic oils and amino acids that nurture and protect damaged hair.
We have 6 vivids in our range, you can intermix vivids with other shades to create different intensities or vibrancy.
The P.O.D System works in 4 simple steps:
(1) The Shield – balances out the porosity of the hair priming the hair for even colour uptake
(2) The Prep – an arginine-based solution that lifts the cuticle layer to prime the hair fibre for colour or treatments
(3) The Tone – Tone on tone colour delivered and activated by clean water. This is the colouring step that uses micro-colour molecules in a pod format. These small dye molecules, combined with the ionic water delivery from the showerhead allows the colour to cover the surface of the hair strand as well as get into tiny pockets of the lifted hair cuticle layer.
(4) The Sealer – A post-colour treatment designed to seal the cuticle.
Yes, there are different pods for pre-colour, colour, and post-colour treatments, designed to work in sequence.
Unopened pods last 12–18 months. Always check packaging for expiry dates.
Refills are available via distributor partners. Some salons arrange auto-replenishment directly through suppliers.
Yes, all P.O.D. treatments are vegan and cruelty-free, aligning with ECOHEADS’ commitment to ethical beauty
No. P.O.D. formulas are free from sulphates, parabens, and harsh detergents.
Yes, the formulas are developed for professional use and are generally safe, but always patch-test sensitive clients.
They contain low-level, salon-safe fragrance blends. Fragrance-free options may be available via select distributors.
Treatments are developed and tested in professional labs, designed in Australia with manufacturing partners globally.
It connects to tTo ensure long-lasting colours we advise;
1. avoiding washing your hair within 24 hours of the P.O.D treatment
2. use a chelating shampoo/spray prior to applying to remove mineral buildup on hair.
P.O.D is a true tone on tone colour service and designed to fade completely out of the hair. It gradually gets more and more translucent over each wash until it is entirely out of the hair shaft and fades in tone.The first wash will release the most colour, then it will gradually and evenly wash out over the 6-8 wash cycle.There is no permanent residue or buildup that will be left in the hair when it fades out.he Showerhead X using a special adaptor. Installation is quick and does not require a plumber.
P.O.D is a new colour technology that is based on micro-colour molecules that are delivered and activated by the water and the dynamic pressure of the ECOHEADS Showerhead. The small dye molecules in The Tone, in conjunction with the ionisation of the water by the Showerhead allows colour to bond deep and evenly onto the hair fibre– resulting in excellent tone on tone results.
P.O.D is designed to nourish the hair while colouring.
The pods contain lipophilic oils and amino acids to treat the hair while toning. The Sealer is rich in phytocomplex and will nourish and protect the hair, providing high shine and a lightweight finish.
A versatile, no damage toning system that can be effortlessly integrated into your existing colour service structures or as a stand alone tone on tone colour treatment, guaranteed to improve hair quality no matter your hair type, condition or texture.
The Showerhead becomes your application tool – you are rinsing/infusing product into the hair so even and correct application is easy – just envision the Showerhead as your brush! Head to the Education Hub to see it in action and pick up the best application technique.
P.O.D is free from:
• Ammonia
• MEA
• DEA
• PPD
• PDT
• Does not require a developer.
The P.O.D process is fast and efficient with exceptional tone on tone results. Application time is significantly reduced to 8–10 minutes, when compared against other acidic/semi permanent toning service timings.
Additional benefits: Formulated with essential amino acids that strengthens, protects, and equalises porosity to repair hair.
Yes, it’s suitable on all hair types (best colour results over a level 8 with current shades and P.O.D will not colour grey hair) and is formulated to work on every hair texture due to its unique way of treating and delivering product onto the hair.
P.O.D is a global toning delivery system, so where there are specific application of toners or different formulas that one would apply in a toning service – there are tips and tricks for combining, for instance – a semi-permanent root stretch, and then a P.O.D service to follow – this is covered and demonstrated in our Education hub – www.podbyecoheads.com/education-hub
The P.O.D system relies on the unique properties of the ECOHEADS Showerhead and The Adaptor. The Adaptor must be fixed with the standard ECOHEADS Showerhead.
The unique design of The Adaptor basket allows the water to spin the pods and dissolve them efficiently.
For application, remember that P.O.D is a tone on tone colour which means your results will be;
Existing level + The Tone = The Results.
Yes absolutely. P.O.D is great for colour correction, both filling and neutralising.
P.O.D works with a micro colour system that does not hold to the skin or any clothing. In addition, the dyes are water soluble and no developer is used meaning minimal risk, hence can be washed away with one wash from skin, further minimising the risk of colour staining.
P.O.D can layer one colour to remove one or to enhance existing colour. When using traditional colours for root application, P.O.D can be layered on top to give the middle and ends a multi-colour effect.
The Prep has a mild peppermint fragrance andThe Sealer also has a very mild fragrance. P.O.D is intentionally designed with next to no fragrance, ensuring the formulations are mild and gentle.
P.O.D can be used for colour refreshing and rejuvenation for any number of times, it is one of the safest colours in the market.
Like any hair colour product we recommend avoiding moisture in the first 24hrs post a P.O.D service.. P.O.D is designed to fade every time the hair is wet.
Absolutely, yes. P.O.D is designed with micro dyes which ensures the colours settle deep and even, hence less prone to fading during ironing or curling unlike regular semis and colours that sit on the outside of the cuticle and are much more sensitive to heat application.
We recommend using The Shield to help colour uptake for hair extensions but synthetic hair is chemically treated which restricts P.O.D application.
P.O.D is designed to make hair colour look seamless and it’s very easy to apply.
We have strong product quality and safety processes to minimise batch variations in manufacturing. Every batch produced is tested for performance and safety with respect to a previously approved product. Evaluation is done following the best practices existing in the hair care industry.
For strand testing, one hair strand or a hair swatch matching the same as the client can be used for testing.
For strand testing, one hair strand or a hair swatch matching the same as the client can be used for testing.
It connects to the Showerhead X using a special adaptor. Installation is quick and does not require a plumber.
Yes, the system and pods are heat-safe up to salon-standard temperatures.
Flow may slightly adjust due to treatment infusion but is optimised for salon performance.
Rinse with water after each use and run a cleaning pod through weekly if used frequently.
No, each pod is single-use to maintain formula integrity and hygienic delivery.
P.O.D has transformed the way hair colour is done in salons. It is a new system designed to improve the working environment and environmental impact of the salon.
- P.O.D. is a concentrated product delivered by water.
- P.O.D works in partnership with the ECOHEADS Showerhead system, utilising improved water quality and usage – we can significantly cut down the amount of water and time required to cleanse, tone, and treat the hair with clean and effective results. Application time is significantly reduced to 8–10 minutes instead of traditional 1–2 hours.
- P.O.D is free from harsh chemicals such as ammonia, MEA, DEA, PPD, PDT and requires no developer.
- Waterless formulation (less than 6%)
The ECOHEADS Showerhead saves up to 65% of water compared to traditional service taps.
Over 162 billion litres of water has been saved over the last 10 years by salons using ECOHEADS across the globe, that equates to over 65,000 Olympic swimming pools.
The P.O.D colour and treatment system of pods use water to infuse the product into the hair rather than apply and wash off a product. The average semi permanent service uses 104 litres of water, with the ECOHEADS Showerhead that is reduced to 47 litres and for a P.O.D service; Shield, Prep, Tone and Sealer it is 36 litres of water.
The global average of a wash and condition is 6 minutes. Within an 8–10 minute period, an entire colour service can be added to your client’s service.
P.O.D by ECOHEADS takes pride in creating products that are free from harmful chemicals and are cruelty-free.
P.O.D is free from sulfates, MEA, DEA, PPD, and PDT and is vegan.
- Hair products formulated with as little water as possible
- The Prep contains 99% effective ingredients and 0.2% water
- The Tone contains 94% effective ingredients and 6% water
Other Green Features of P.O.D
- The Shield bottle is recyclable
- The Prep pouch is recyclable and biodegradable
- The Tone sleeve is recyclable and made from recycled materials.
- The Sealer bottle is recyclable
We ensure that our products are safe for consumers and hairdressers at every stage and have no negative impact on the environment.
We aim for sustainable and eco-friendly manufacturing by using fewer resources and generating less waste. As our business continues to grow, we aim to reduce our footprint further and keep our supply chain and procurement processes simpler. In addition, our R&D partner has defined their Sustainability Goals and annual reports of which are available on public domain.
Absolutely. P.O.D is 100% vegan and cruelty-free.
None of the P.O.D products are tested on animals. We have a strong policy on animal testing and our suppliers share this value with us.
P.O.D contributes to improve sustainability in several ways
(a). It is a concentrated product delivered through water. The water content in the pods is less than 6% which makes it almost water-free and also means smaller packaging.
(b) Formulation is free of harsh chemicals such as PPD, peroxides, sulphates, and ammonia. P.O.D is rich in natural ingredients.
(c) P.O.D is a healthier way to colour as no inhaling of chemical fumes occur for the stylist.
(d) P.O.D is fast and efficient, it also saves water compared to a standard colour process.
Yes, all the packaging components of P.O.D are sustainable and recyclable by design. The pouch for The Prep and The Adapter are recyclable and biodegradable. The sleeves used for The Tones are made from recycled paper and are recyclable. The plastic containers of The Tones are recyclable. The Sealer comes in a recyclable bottle and is made from 50% PCR.
As a business we firmly believe in ethical and responsible business practices to create hair products that don’t harm our planet. We have strict policies and the same holds true for our suppliers and partners. In addition, our R&D partner publishes annual reports which documents policies for sourcing and fair trade at their end as well.
As a business we have strict policies to ensure work rights and ethical practices throughout the supply chain. The same holds true for our suppliers and partners.
Yes. P.O.D. pods aP.O.D is designed to nourish and treat the hair while colouring.
The Tone pod contains lipophilic oils and amino acids to treat the hair while toning.
The Sealer is rich in phytocomplex and will nourish and protect the hair, providing high shine and a lightweight finish.re designed with recyclable materials. Check local guidelines for disposal.
Nor at this moment however we are working on the appropriate certifications. As P.O.D technology has never existed before, we have a longer journey for these certifications and we are proud to be trail blazer in the hair industry.
P.O.D is a concentrated product delivered by water. P.O.D works in partnership with the ECOHEADS Showerhead system. ECOHEADS Showerhead system consumes 60% less water than a normal showerhead. When P.O.D is used with the ECOHEADS Showerhead, the time for the whole colour process is significantly reduced to less than 10 minutes. Thus the P.O.D system can significantly cut down the water, energy and time required to cleanse, tone, and treat the hair with clean and effective results.
Yes. P.O.D. pods are designed with recyclable materials. Check local guidelines for disposal.
It delivers pre-measured doses, cutting back on product overuse and excess water rinsing.
Yes. All external packaging is recyclable and uses FSC-certified materials.
P.O.D. supports water savings, reduced waste, and better product control — all in line with ECOHEADS’ core sustainability values.
Some distributors provide reporting tools, and ECOHEADS plans to release a digital dashboard for tracking usage and savings.
Tutorials, setup guides, and FAQs are available on our website.
Yes, certified distributors may offer product training. Contact your local supplier to request support.
Yes. Contact ECOHEADS support or your distributor for guidance.
Yes, you’ll find helpful videos on the website and social media demonstrating installation and treatment flow.
Yes. Opportunities exist for salon certification and partnership through ECOHEADS or affiliated distributors.